Award-winning Identity Access Management

Each day millions of users worldwide depend on Optimal IdM solutions for their security, compliance & identity management needs.

Secure Your Workforce & Supply Chain

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Enable Customer Engagement

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Unify Disparate Directories

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Become A Partner

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IAM Leader’s Guide to Access Management

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Typing Biometrics and Other Multi-Factor Authentication Methods: When Passwords Are Not Enough

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Buyer’s Guide to Multi-Factor Authentication (MFA)

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Mergers, Acquisitions and Divestitures – How to Unite Your Active Directories

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The Optimal Difference

At Optimal IdM, our clients are our priority. We strive for 100% customer satisfaction by offering 24×7 support 365 days a year with 99.99% uptime. We pride ourselves on innovation, customization and superior customer service. And as a valuable extension of your team, we work with you to design, implement and manage an identity management solution that meets the specific security and scalability needs of your organization at an affordable price. This is The Optimal Difference that puts us ahead of the competition.

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We guarantee 100% customer satisfaction

We partner with our customers to deliver a complete IAM authentication service and identity management solution.

We deliver value quickly

Working as a team, we quickly add value to your organization. In most cases, our enterprise-level cloud identity and access management products will have an initial deployment phase of 90 days or less.

We ensure successful deployments

In the world of identity and access management systems, successful product deployments are the ultimate measure of success. At Optimal IdM, we get our clients to production seamlessly.

We strive for 100% Customer references

Optimal IdM´s goal is for every client to be a positive reference.

What Our Clients Say


“Great product and even better support!”

IT Director | Retail Industry

“Fantastic service and a solid product.”

Infrastructure Architect | Healthcare Industry
Portrait Of Businessman At Office Desk Using Computer

“Excellent customer service, support, and knowledge of access management and AuthN.”

Applications Development Senior Manager | Government Industry
sears hometown store logo

“I want to take a moment to say thank you! The Optimal IDM team have been great partners with Sears Hometown and Outlet Stores as best demonstrated recently by your introduction to us of TypingDNA, biometric/behavioral, authentication method. With its recent implementation we now have all of our users on multi-factor authentication and were able to do so without inhibiting the user experience. Our users can simply type their email and password and sign in with the TypingDNA authentication occurring in the background transparent to them. Only real change for some of them is using their email instead of their username to login. As an organization, we are benefiting from a higher degree of security while maintaining a great user experience!”

Phil Beaudoin | Sears Hometown Outlet stores, Inc.
business people discussing reports at conference table

“Simple implementation, flexible support, very nice pricing”

IT Architect | Healthcare Industry

“The experience has been very positive. The solution provides a very easy to understand user interface for 2 factor authentication. Optimal IDM has been very responsive and has quickly implemented any needed changes. Support has quickly addressed any issues that have arisen and there have been very few.”

IAM Engineering Team Manager | Anonymous Construction Firm regarding The OptimalCloud and OFIS

“Initial setup and implementation was very smooth. Excellent support and customer service.”

Software Engineer in the Government Industry | Anonymous Software Engineer
IAM Solutions for Governments

“Optimal IdM provides exceptional customer service by responding to issues or questions within hours at the most, and providing a fix or customization within that same time frame.“ “Having access to key technical experts to ask questions and discuss possible customizations is rare. By Optimal IdM being able to provide that, we feel like we are partners working together to build the best solution for our organization, rather than being just another customer.”

Software Engineer | Anonymous Government Agency

“Service is great, with everyone doing their due diligence. Good development support from the vendor to address our requirements.”   “The On-Call assistance is quick & helpful.”

Identity & Access Management Consultant in the Services Industry | Anonymous Consultant
The United States Capitol building

“Thank you for assisting us today. Optimal proved once again to not only have a top shelf product but top shelf support! Next steak dinner is on me!”

Sr. Manager Enterprise Messaging and Identity | Multi-National Government Contractor
Our Accolades
  • gartner magic quadrant for access management 2017 to 2019
  • cio microsoft 100 solution providers logo
  • pecb certified logo
  • soc 2 2019 logo
  • usf 56 fastest ground bull businesses logo
  • business journal 50 fastest growing companies logo
  • pc mag award best identity management solutions list 2020
gartner magic quadrant for access management 2017 to 2019
cio microsoft 100 solution providers logo
pecb certified logo
soc 2 2019 logo
usf 56 fastest ground bull businesses logo
business journal 50 fastest growing companies logo
pc mag award best identity management solutions list 2020

Each day millions of users worldwide depend on identity management solutions from Optimal IdM for their security, compliance and identity management needs.

With solutions deployed on six continents, our customers include Fortune 1000 organizations covering a broad range of business verticals, as well as federal, state and local governments. We partner with our customers and become an extension of their staff and team as their on-premise or cloud identity service provider. We are 100% committed to our clients and are extremely proud of our joint successes. In short, our clients are our business.

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Latest Updates

October 08, 2020

The Forrester Wave: Customer Identity and Access Management, Q4 2020

The report helps security and risk (S&R) professionals select the right vendor for their needs. The 13 most significant CIAM vendors are evaluated who include “…a thought-leading, productized portfolio of products and services. According to the report, “[Forrester] included CIAM vendors that demonstrated thought leadership and solution strategy execution by regularly updating and improving their productized product and model portfolio. Customers of vendors had to report that the solution is purpose-built for customer-facing identity and access management. Read More