“Great product and even better support!”
Cybersecurity for Small & Mid-Sized Businesses - Identity Access Management (IAM)
Identity Fabric: A Modern Architecture Built Around CapabilitiesDownload Whitepaper
Typing Biometrics and Other Multi-Factor Authentication Methods: When Passwords Are Not EnoughDownload Whitepaper
CIAM – The Best Thing You Can Do For Your Customers That They’ll Never NoticeDownload Report
Mergers, Acquisitions and Divestitures – How to Unite Your Active DirectoriesDownload Whitepaper
The Optimal Difference
At Optimal IdM, our clients are our priority. We strive for 100% customer satisfaction by offering 24×7 support 365 days a year with 99.99% uptime. We pride ourselves on innovation, customization and superior customer service. And as a valuable extension of your team, we work with you to design, implement and manage an identity management solution that meets the specific security and scalability needs of your organization at an affordable price. This is The Optimal Difference™ that puts us ahead of the competition.
We guarantee 100% customer satisfaction
We partner with our customers to deliver a complete IAM authentication service and identity management solution.
We deliver value quickly
Working as a team, we quickly add value to your organization. In most cases, our enterprise-level cloud identity and access management products will have an initial deployment phase of 90 days or less.
We ensure successful deployments
In the world of identity and access management systems, successful product deployments are the ultimate measure of success. At Optimal IdM, we get our clients to production seamlessly.
We strive for 100% Customer references
Optimal IdM´s goal is for every client to be a positive reference.
What Our Clients Say
“Fantastic service and a solid product.”
“Excellent customer service, support, and knowledge of access management and AuthN.”
“I want to take a moment to say thank you! The Optimal IDM team have been great partners with Sears Hometown and Outlet Stores as best demonstrated recently by your introduction to us of TypingDNA, biometric/behavioral, authentication method. With its recent implementation we now have all of our users on multi-factor authentication and were able to do so without inhibiting the user experience. Our users can simply type their email and password and sign in with the TypingDNA authentication occurring in the background transparent to them. Only real change for some of them is using their email instead of their username to login. As an organization, we are benefiting from a higher degree of security while maintaining a great user experience!”
“Simple implementation, flexible support, very nice pricing”
“The experience has been very positive. The solution provides a very easy to understand user interface for 2 factor authentication. Optimal IDM has been very responsive and has quickly implemented any needed changes. Support has quickly addressed any issues that have arisen and there have been very few.”
“Initial setup and implementation was very smooth. Excellent support and customer service.”
“Optimal IdM provides exceptional customer service by responding to issues or questions within hours at the most, and providing a fix or customization within that same time frame.“ “Having access to key technical experts to ask questions and discuss possible customizations is rare. By Optimal IdM being able to provide that, we feel like we are partners working together to build the best solution for our organization, rather than being just another customer.”
“Service is great, with everyone doing their due diligence. Good development support from the vendor to address our requirements.” “The On-Call assistance is quick & helpful.”
“Thank you for assisting us today. Optimal proved once again to not only have a top shelf product but top shelf support! Next steak dinner is on me!”
Each day millions of users worldwide depend on identity management solutions from Optimal IdM for their security, compliance and identity management needs.
With solutions deployed on six continents, our customers include Fortune 1000 organizations covering a broad range of business verticals, as well as federal, state and local governments. We partner with our customers and become an extension of their staff and team as their on-premise or cloud identity service provider. We are 100% committed to our clients and are extremely proud of our joint successes. In short, our clients are our business.
Optimal IdM Launches Licensing Management Assistant To Compliment Microsoft Azure
Optimal IdM Launches Licensing Management Assistant To Compliment Microsoft AzureOptimizing unused or under-utilized licenses is critical for businesses to reduce costs, maintain compliance, and enhance their security posture. Read More
Experience The Optimal Difference
Adhering to the Six S’s of Customer Trust:
When it comes to customer-focused priorities, there are several key areas that businesses must focus on in order to build and maintain trust with their customers. These areas include security, scalability, savings, speed, stability, and service. In this blog post, we will explore each of these areas in more detail and explain why they are so important for businesses to consider.