Case Study: Multi-Forest Active Directory Environment in a Healthcare/Hospital System
Oracle Cerner Streamlines Identity Management with the Optimal IdM Virtual Identity Server (VIS)

About The Customer

A leading healthcare provider, Oracle Cerner, an electronic health record (EHR) vendor with a 28.9% market share in the U.S., has chosen Optimal IdM’s Virtual Identity Server (VIS) to solve their multi-forest identity management challenges. With over 2,300 hospitals and clinics relying on Cerner’s EHR system, which handles approximately 70% of all U.S. healthcare patient data, ensuring secure and efficient access management is critical.

The Challenge

As a large healthcare organization, Oracle Cerner faced the complex task of managing user identities across multiple Active Directory (AD) forests. Physicians and healthcare professionals often work at several hospitals within the same system, each requiring specific access rights and permissions. Managing these identities manually across multiple forests was time-consuming, error-prone, and posed potential security risks.

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