By William Jepma, Solutions Review

Customer Identity and Access Management (CIAM) solutions provide necessary identity security for customer-facing enterprises and their customers. These solutions offer many of the same protections as an employee-oriented Identity and Access Management (IAM) solution, including defenses against credential abuse, identity theft, Single Sign-On, authentication protocols, and Active Directory.


However, CIAM solutions have to face challenges different than those faced by traditional identity management solutions. An IAM platform only needs to provide strong identity security throughout the login process and across business processes, so convenience can (and often does) take a back seat. Meanwhile, CIAM must juggle security demands with customer needs, which look different from employees. As such, CIAM providers need to offer capabilities that provide a streamlined user experience alongside reliable, secure identity management.

With that in mind, the Solutions Review editors compiled a list of top CIAM providers to help your company find the best solution for its needs. The list is organized alphabetically.


  • The database in which all of your organization’s sensitive identity data is stored.
  • A digital ledger in which digital transactions are recorded chronologically and publicly.
  • Securely managing customer identity and profile data, and controlling customer access to applications and services.
  • The means of linking a person's electronic identity and attributes, stored across multiple distinct identity management systems.
  • A legal framework that sets guidelines for the collection and processing of personal information of individuals within the EU.
  • The policy-based centralized orchestration of user identity management and access control.
  • An authentication infrastructure that is built, hosted and managed by a third-party service provider.
  • A security system that requires more than one method of authentication from independent categories of credentials to verify the user's identity for a login or other transaction.
  • A global provider of innovative and affordable identity access management solutions. 
  • Managing and auditing account and data access by privileged users.
  • Tools and technologies for controlling user access to critical information within an organization.
  • An authentication process that allows a user to access multiple applications with one set of login credentials.