A Zero Trust model begins with strong identity and access management (IAM) solutions. The challenge is how to balance between absolute assurance (thereby promoting maximum security) and end-user productivity and usability. The user identity can be challenged in many ways – for example, by requiring a hardware token or asking the person to answer a series of security questions – but overtly challenging the user can cause frustration and lead to lost productivity.
It is possible to establish a ZTNA model built on strong identity and access management solutions that balance the security needs of the enterprise with a frictionless user experience. The steps outlined in this whitepaper define how to get there.