“The overall experience had been great with a solution fit-for-purpose meeting our organization needs with prompt vendor participation at each milestone.”- Anonymous Government Agency,
When it comes to identity solutions for the workforce, a customer identity access management (CIAM) system can be essential for managing customer data and controlling customer access to applications. At Optimal IdM, we are an identity provider with a customer identity access management system that has everything you need.
CIAM systems began to appear in 2014, and in only a few short years, almost 50% of organizations have them. This is because a unified, secure website experience is more important than ever to users. If you are a customer-focused business, a high-quality customer identity management system is key.
Our CIAM offers a centralized database that links to other services and apps for a cohesive experience across environments. It creates a token that sends data to multiple applications across large enterprise networks, which eliminates the problem of constantly having to log in to different apps.
Since a CIAM is the first thing customers experience when they use your website, customizing their experience and making it a smooth and easy process is important for a positive user experience. Authentication features such as choice of communication preference, social profile integration, multi-factor authentication and single sign-on all enhance your customers’ interactions with your website.
By putting your customers first and making their user experience as easy as possible, you can benefit from increased customer loyalty and brand presence.
The pressure to provide a seamless digital experience for consumers is high, with 75 percent expecting a consistent experience across devices, from tablets to desktops. While the introduction of Customer Identity and Access Management (CIAM) seeks to deliver on those expectations, many companies are continuing to choose Identity and Access Management (IAM) because they give your company the tools and resources to drive the same outcome.
When it comes to identity platforms, CIAM systems give you advanced options that will keep your customers happy and enhance their experience when they use your website.
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Proper CIAM enables organizations to capture, identify, manage and secure customer identity and profile data as well as scale on-demand and control access to applications and services. Incorporate our customer identity and access management (CIAM) solutions into your company and utilize the following features:
– A single point of Identity Policy Management allowing for unified access policies – A single point of logging and collection
– We have a cloud-based model for immediate capacity provisioning handling millions of AuthNs
– One of the only SaaS vendors that provide support for both encryption in transit and encryption at rest for our IDaaS/SaaS model
We provide your company with advanced security features to protect your company's employee data as well as your customer data.
Our customer identity and access management requires zero syncing, offers seamless user & customer experiences and provides hassle-free implementations
Our solutions are a cost-effective choice. Take a look at our pricing plans.
Having a centralized login system makes it easy to add new features and services as they become available. Our system also enables you to handle increased traffic in terms of volume and frequency.
Our CIAM allows you to have consistent branding across various channels and platforms. Additionally, you can provide your customers with accessibility to their preferences in whatever format they choose, making it more likely that they will become loyal customers.
Our CIAM helps you meet the ever-changing compliance standards for customer data, helping you protect customer information whether it's at rest or in motion. It is also compliant with ISO, HIPAA and other important standards.
With the comprehensive features of our secure customer identity management platform, it’s indicative of Gartner’s finding that:
“Through 2022, 70 percent of purchased CIAM solutions will come from vendors that also support workforce and B2B use cases, rather than CIAM specialists.”
Collaborating with your trusted partner for all your company’s identity and access needs streamlines your internal processes and eliminates the time and resource investment of requesting bids from other businesses.
Bring our customer IAM into your workplace and utilize the following advantages to your benefit:
At Optimal IdM, we’re the trusted partner of Fortune 1000 companies, as well as federal, state and local government agencies across the globe. By delivering secure, stable and fast solutions that are also cost-effective, we’ve established ourselves as an industry leader in custom and compliant solutions that provide the results your company is after, such as optimal customer experiences and insights into your target audience. Contact Optimal IdM today to a schedule a free trial and see why customers have chosen Optimal IdM as their CIAM vendor of choice.