“The overall experience had been great with a solution fit-for-purpose meeting our organization needs with prompt vendor participation at each milestone.”- Anonymous Government Agency,
In today’s technologically driven world, we share a large amount of personal data online. Passwords are the standard protection method, but to help better combat identity fraud, new solutions continue to be developed. One popular solution on the rise is behavioral biometric authentication.
Most popular biometrics recognize people by their face, voice or fingerprint, but alternative and less invasive biometrics have recently emerged.
Behavioral biometric authentication identifies a person based on unique patterns exhibited when they interact with a device such as a tablet, smartphone or computer (including mouse and keyboard). The factors considered include everything from finger pressure on the keypad to the angle at which you hold your phone. With behavioral biometrics, it’s about how the person is using the device — the speed of their typing, how they use their mouse and more — instead of whether their password was entered correctly. These patterns allow for a true frictionless authentication that is passive, or less invasive, for the user. It is further simplified by using existing hardware capabilities which avoids additional sensor costs.
Behavioral biometrics first came about in the 1860s because of telegraph operators. People started to notice that each operator sent signals in a particular way, so they were recognized by the way they sent their messages. Today, the practice is much more sophisticated, analyzing everything from finger pressure to hand-eye coordination. The idea is that these more advanced practices will make for better security and accuracy.
Today, companies use behavioral biometrics for payments, online banking, e-commerce and other high-security authentication markets.
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Once multi-factor authentication (MFA) options were added to a single-sign-on (SSO) solution, the race was on to create a better user experience.
Typing biometric authentication is a less invasive form of MFA we call simultaneous authentication, because it uses something people are already doing. The passive nature of the authentication takes the burden off the user creating a frictionless and simultaneous access method.
Optimal IdM uses simultaneous authentication to provide increased security and improve the MFA experience for users.
There are many benefits to using behavioral biometrics as a form of cybersecurity, such as:
Overall, using behavioral biometrics is nonintrusive to the user’s experience while providing precise information to determine identity, making it an especially secure form of authentication.
Many companies are beginning to use behavioral biometrics, but it has been most popular in the finance and banking industries, as their customer information is extremely sensitive and confidential. While companies don’t always share the ways in which they use behavioral biometrics, some notable companies like Mastercard, Experian and Deutshe Bank have discussed their implementations of behavioral biometrics.
Although it’s mostly used for security purposes, behavioral biometrics also has the potential to be used to improve customer service. Companies can use behavioral data to better know and understand customers, anticipating what they may need. As behavioral biometrics continues to develop, this customer service application will likely continue to grow in popularity.
At Optimal IdM, we offer security and identity management for companies and businesses across sectors and industries. Contact us today to learn more about how our services can benefit your business. We can customize solutions for you with speed and precision, and we’ll take care of everything for you from start to finish. Our skilled team is committed to providing you with high-quality services and 100% satisfaction.