We partner with our clients to provide comprehensive, fully customizable enterprise level solutions that meet the specific security and scalability needs of their organizations. Customers include Fortune 1000 companies, as well as federal, state and local government agencies all over the world. Founded in 2005, Optimal IdM is privately held and has been profitable in every quarter since inception.
THE OPTIMAL DIFFERENCE™
At Optimal IdM, we pride ourselves on innovation and superior customer service. With Optimal IdM you receive a customizable enterprise identity management solution that meets the specific security and scalability needs of your organization at an affordable price. It is The Optimal Difference that puts us ahead of the competition.
At Optimal IdM, our clients are our priority. We believe in treating each client relationship like a partnership and we deliver value to your organization quickly. As a partner and an extension of your team, we work together to design, implement and manage a fully custom identity management solution that meets the specific needs of your organization. Our team specializes in enterprise level customers with complex environments and will customize our identity management solutions to meet your organization’s specific needs no matter how complex the environment is. If you need a feature or capability that we don’t currently have, we will build it. If you are a business affected by the General Data Protection Reguation, we’ve taken steps to make sure our software is GDPR compliant. While most providers offer standard packages with cookie cutter features and capabilities, we provide you with exactly what you need, exactly how you want it and at a much more affordable price. This superior level of service is a pivotal differentiator that sets us apart from the competition.
Superior Customer Service & Support
In addition to our customization capabilities and security and compliance practices, we strive for 100% customer satisfaction. From our highly qualified technical team, you will have a dedicated account manager who will manage your implementation every step of the way throughout the duration of the relationship. We stand behind our products and services offering 24×7 support 365 days a year with a guaranteed 99.9% uptime. We believe a customer retention rate of 99% speaks for how our clients feel about our award-winning products and superior customer service.
The Optimal Difference revolves around our security, scalability, savings, speed, stability and of course managed services.
To partner with our clients and provide a comprehensive, fully customizable enterprise level solution that meets the specific identity management needs of their organization.
AWARDS & CERTIFICATIONS
Best Identity Management Solutions List of 2020
Optimal IdM is pleased to again be featured on the Best Identity Management Solutions list published by PCMag. This is the fourth consecutive year Optimal IdM has received an editor rating of Excellent.
Best Identity & Access Security Solution Winner, 2019 SIIA CODiE™ Awards
The OptimalCloud earns prestigious industry recognition as the winner for the 2019 SIIA CODiE Award for Best Identity Access Security Solution.
Best Identity Management Solutions List of 2019
Optimal IdM is pleased to again be featured on the Best Identity Management Solutions list published by PCMag. This is the third year in a row Optimal IdM has received 4 stars and an editor rating of Excellent.
Gartner Magic Quadrant for Access Management, Worldwide 2019
For a third year in a row, the Optimal IdM Unique single-tenant option, which allows for a higher level of privacy and flexibility, has helped earn them a spot on the Gartner Magic Quadrant for Access Management.
Best Multifactor Authentication Solution 2018
Judging in this category is based on a combination of client organization, technological innovation or improvement, filling a recognized government IT security need and flexibility of a solution to meet current and future organizational needs.
Best Identity Management Solutions List of 2018
Optimal IdM is featured on the Best Identity Management Solutions list of 2018 put out by PCMag. Optimal IdM received 4 stars and an editor rating of Excellent.
Gartner Magic Quadrant for Access Management, Worldwide 2018
Optimal IdM was positioned in the niche players quadrant of the 2018 Gartner Magic Quadrant for Access Management, Worldwide. “We are very pleased to be placed in the Niche Players quadrant for a second year and believe it affirms our unique offering that goes beyond what other vendors in the space provide, namely the choice of having a non-shared environment. Or, in other words, a private, dedicated, secure, single tenant for the IAM space,” said Mike Brengs, CRO and Managing Partner of Optimal IdM.
Gartner Magic Quadrant for Access Management, Worldwide 2017
Optimal IdM was positioned in the niche players quadrant of the 2017 Gartner Magic Quadrant for Access Management, Worldwide. For this market sector, Gartner analysts evaluated providers offering Access Management, based on the criteria of ‘ability to execute’ and ‘completeness of vision.’
KuppingerCole Leadership Compass Report
Optimal IdM Named a Leader in KuppingerCole Leadership Compass Identity As a Service: Single Sign-On to the Cloud Report. Download copy here.
Top Ten Healthcare Solution for Authorization and Authentication
Black Book Market Research released results from their crowdsourced client experience survey on Authorization and Authentication Solutions for the healthcare industry naming Optimal IdM as top ten provider.
Best Multifactor Authentication Solution – GSN Homeland Security Award
Announced in January of 2018, the program’s judging in this category is based on a combination of client organization, technological innovation or improvement, filling a recognized government IT security need and flexibility of a solution to meet current and future organizational needs.
Best of TechEd (SharePoint Category)
Virtual Identity Server for SharePoint: Presented by Microsoft and Windows IT Pro, recognize Microsoft partners that offer innovative products and services for the industry. Winners were announced at the Microsoft TechEd North America 2014 conference in Houston, TX.
Best of TechEd (Cloud Computing Category)
Virtual Identity Server for Office 365: Presented by Microsoft and Windows IT Pro, recognize Microsoft partners that offer innovative products and services for the industry. Winners were announced at the Microsoft TechEd North America 2013 conference in New Orleans, LA. This was the first ever winner in the new Cloud Computing Category!
Named One of the 100 Most Promising Microsoft Solution Providers
Named One of the 56 Fastest Growing Bull Businesses by USF
Named One of the 50 Fastest Growing Companies by Tampa Bay Business Journal
SOC 2 Type 2 Compliance Certified
Optimal IdM has continued for another year its SOC 2 Type 2 compliance certification ensuring its clients a high level of reliability and security for their identity data. The certification is based on the American Institute of Certified Public Accountants (AICPA) Trust Service Principles for Service Organizations and performed to their AT Section 101 attestation standards.
PECB Certified ISO/IEC 27001
PECB has assessed and certified Optimal IdM to be in accordance with the management system requirements in ISO/IEC 27001:2013.
OpenID Connect Certified
Optimal IdM has received OpenID Connect (OIDC) certifications Basic OP and Implicit OP for The OptimalCloud, strengthening security, compatibility and performance for its customers.