Case Study: Enterprise Single Sign-On (ESSO)
Brewing Efficiency – How ESSO Became the Perfect Blend for a Retail Chain
Overview
Faced with the complexities of managing multiple application logins across a diverse workforce, this retailer engaged Optimal IdM to deploy Enterprise Single Sign-On (ESSO). This strategic move not only enhanced security protocols but also significantly boosted operational efficiency. The implementation resulted in a substantial reduction in security vulnerabilities linked to password mismanagement, a 15-minute daily productivity gain per employee, and a marked decrease in IT support tickets, allowing for more strategic resource allocation.
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