Companies of all sizes, from large to small, demand business-driven governance
of their identities, data and access levels.

Optimal IdM provides that. With our Identity Governance and Administration (IGA) solutions, our certified and award-winning team delivers an innovative and comprehensive solution for managing your digital identities and access rights across your company’s systems.

 

Identity Life Cycle and Entitlements Management

Identity Life Cycle and Entitlements Management

Create and maintain identity and identity-related attributes, as well as capture, organize, view and assign entitlements to identities via the identity and entitlement repositories of our IGA service. Initiate actions within our Identity Life Cycle Management (ILM) through manual entries or request-driven inputs to match your company’s everyday needs. Make use of static and dynamic linking to match multiple user accounts and entitlements to a single identity. Plus, our Identity Governance and Administration services provide your team with a flexible interface for managing your entitlement and identity repository.

 

 

Access Requests

Access Requests

Provide your team of administrators with an intuitive and convenient tool for managing user access through our Identity Governance and Administration solution. With our self-service and delegated access requests, administrators can add, modify or remove access in response to changes within your organization, such as hirings, internships and other events.

Features of our access request tool include a filtered search engine, customizable user interfaces, business-friendly language and more to ensure that every administrator’s experience is hassle-free.

 

Workflow Orchestration

Workflow Orchestration

Deliver a seamless and streamlined IGA experience with the Optimal IdM Identity Governance and Administration services. Through our solution, workflows follow a logical sequence of steps to ensure that the primary functions of your IGA, such as access requests, initiate and receive approval from the necessary parties.

Additional features, such as email notifications, as well as static and dynamic approval routing, prevent bottlenecks and push your workflow forward. The ability to integrate our IGA service with external applications also promotes a productive experience.

 

 

Fulfillment Via Automated Provisioning and Service Tickets

Fulfillment Via Automated Provisioning and Service Tickets

Complete your ILM-initiated processes via fulfillment, or user account provisioning, which establishes, updates or deletes accounts in your target systems. Modifications to existing accounts adhere to your creation and deletion policies, which can include disabling an account for a set period before erasing it. Our Identity Governance and Administration solution also features indirect fulfillment, using service tickets to complete and manage ILM requests and provide your team with a record of the transaction.

Reporting and Analytics

 

Reporting and Analytics

Analyze your company’s access controls, as well as IGA functions, through identity analytics. With in-depth audit trails and overview data, which can include information about who approved which access requests, your company and its stakeholders can assess the features and setup of your Identity Governance and Administration service, as well as develop plans for further configuration. The customizable features of our IGA reporting and analytics also let you request specific, detailed reports or broad overview assessments to meet your needs.

 

 

Role and Policy Management

Role and Policy Management

Manage every aspect of your Identity Governance and Administration solution with Optimal IdM. Through our program, your team can configure, define and maintain all your IGA policies, from access and workflow to security and audit. The same freedom is applied to role management, as your designated administrators can mine, model, define and maintain roles throughout your IGA solution. Our IGA service detects and notifies your team of out-of-policy entitlements as well, ensuring all configurations meet your existing company policies.

Auditing

 

Auditing

Monitor the life cycle of your data, from policy management changes to access request approvals, via the configurable auditing capabilities of our Identity Governance and Administration service. The tamper-resistant design of our audit tool ensures the accuracy of its information, preventing alterations by other parties. Our auditing feature also includes alerts and notifications, as well as workflow triggers, if users violate any of your policies. Alert levels are also customizable to your company’s unique preferences.

 

 

Get Started Today

Learn more about what Identity Governance and Administration is and what our IGA services have to offer by filling out the contact form. We look forward to hearing from you!