Sep 4, 2020
By: Luana Pascu
U.S. retail chain Sears Hometown and Outlet Stores (SHOS) has implemented TypingDNA’s biometrics-based two-factor authentication to increase POS security during login, provide non-intrusive authentication for cashiers and maintain productivity, the company announced in a case study.
“With the implementation of TypingDNA’s behavioral biometrics solution, our users benefit from two-factor authentication while they type in their email and password to sign in,” Phil Beaudoin, Head of Enterprise Technology and Support Services said in a prepared statement. “Optimal IdM has been a great partner helping us integrate TypingDNA’s product so we can benefit from a higher degree of security while maintaining a great user experience!”
After extensive industry research, Sears chose TypingDNA’s partner Optimal IdM to gradually introduce typing biometrics in the login process to increase point of sale security and provide a frictionless user experience. The typing biometrics-based MFA solution was soon available in all store locations. Because it can be tailored to suit each client’s needs, it was added to the login screen.
The system processes over 31,000 users per month and more than 200,000 authentications on a monthly basis, the company says. According to Sears, some of the benefits noticed include increased security, flexible deployment scenarios, increased productivity, and no hardware costs.